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ALOHA Collection

<div data-comp="Markdown" style="margin: 0px; min-width: 0px;"><div style="margin-top: 0px; line-height: 22px; margin-bottom: 0px;"><div id="isPasted" style="margin-top: 0px; line-height: 22px; margin-bottom: 0px;"><p style="margin-bottom: 0px; padding-bottom: 8px; line-height: 22px;"><span style="font-family: Verdana, Geneva, sans-serif; color: rgb(0, 0, 0);">ALOHA Miles expire 12 Months after they are earned. You will receive a reminder email from our team on the first of the month in which your points are set to expire.</span></p></div></div></div>

ALOHA Miles expire 12 Months after they are earned. You will receive a reminder email from our team on the first of the month in which your points are set to expire.

Do my ALOHA Miles (Points) expire?

Frequent Flyer Program

About our Program

Quality Assurance

How do I clean my ALOHA?

What is Splash-Proof®?

Is Keep It Light Nylon Splash-Proof®?

Are ALOHA Collection Splash-Proof® items waterproof?

When are new styles added to the website?!

Tote Types

Product Information

Can I change or cancel my order after placing it?

Can I update my address after placing my order?

Retroactive Discounts

Promotion & Sale Details

Gift Cards

Where is my order?

Order Help

Shipping Policy

What type of mail carriers do you ship with?

Having trouble with tracking?

Shipping & Delivery

What is the Frequent Flyer Program?

How do I access my account if it says I don't exist?

What happens to my Miles if I return an order?

How do I earn ALOHA Miles (points)?

I activated my Frequent Flyer account after placing my first order. Did I still earn ALOHA miles?

Can I earn ALOHA miles without purchasing anything?

Can I earn ALOHA Miles for my reviews?

Where are my ALOHA Miles for following ALOHA Collection on Instagram or Facebook?

Do ALOHA Collection gift cards count towards my Frequent Flyer rewards account?

Earning Miles

What can I redeem my ALOHA Miles for?

Can I redeem my miles in combination with a discount code?

Can I apply rewards points to sale items?

Redeeming Miles

Who is eligible for the Buddy Pass?

How do I use the Buddy Pass?

Buddy Pass

Return Policy

Exchange Policy

Damaged Items

Return & Exchange Policy

Can I earn and use my Frequent Flyer Miles in store?

Can I return my online purchases in store?

ALOHA Store Locations

Shopping in Stores

Do my ALOHA Miles (Points) expire?Updated 6 months ago