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About our Program

What is the Frequent Flyer Program?

Our Frequent Flyer Program rewards you for shopping ALOHA Collection. Earn points (ALOHA Miles) to redeem for discounts on future purchases.

Do my ALOHA Miles (Points) expire?

ALOHA Miles expire 12 Months after they are earned. You will receive a reminder email from our team on the first of the month in which your points are set to expire.

How do I access my account if it says I don't exist?

If you're unable to log in because your email address isn't recognized, it's possible you have not created an account even if you’ve made past purchases! No worries, create an account using the email linked to your purchases to gain access to earned

What happens to my Miles if I return an order?

The miles you initially earned when placing your order will be deducted from your account once your return is processed. If you used miles to purchase your order, your miles will not be reinstated when your return is processed.