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Orders

Cancellations

We are typically unable to change or cancel an order once it has been placed. You contact our team for our return instructions to return the items that you did not mean to purchase :)

Retroactive Discounts

If you forgot to add your discount code to your order, please reach out to our team as soon as possible with the discount! Please note that we are unable to offer promotions outside of the dates listed for the promotion.

Address Updates

We are typically unable to change the address on an order once it has been placed but you can email our team as soon as possible to see if we can intervene. Please note that there is no guarantee that the change can be made. You can also contact the

Pre-Orders

You can find the estimated restock date on the product page and your order confirmation. Your item(s) will be shipped out within a week of restocking and you will receive an email with your tracking information once your order ships.  If your order c

Can I make changes to my order after placing it?

Once an order is placed, we are unable to make changes, additions, or cancellations. If you would like a different item, you are welcome to place an additional order. Once you receive your original order, contact us for return instructions for any un

Promotion & Sale Details

Please note the following for all ALOHA Promotions and Sales:. All items purchased as part of a sale, deal, or promotion will be final sale, no returns or exchanges apply. No additional codes, rewards, or discounts can be used on items part of a sale

How can I tell if my order is lost in transit?

If your order's tracking link has not been updated for 5 business days, your order might be lost in transit. Please reach out to our team with your current shipping address and your order number! We would love to help ✨