Send us a chat, and we will follow up with you soon! ✨

Can't find the answer you are looking for? Contact us here, and we would be happy to help 🌺

For any questions regarding ALOHA B2B, please reach out to our sales team at sales@aloha-collection.com

SHOP

🌴 DEALS

ACCOUNT

ALOHA Collection

<p>If you forgot to add your discount code to your order, please reach out to our team&#xA0;<a href="https://help.aloha-collection.com/en-US/flows/01JJQ9GG5KD9SRQJ66XNG5EEH2"></a>as soon as possible with the discount!&#xA0;<br><br>Please note that we are unable to offer promotions outside of the dates listed for the promotion.&#xA0;</p>

If you forgot to add your discount code to your order, please reach out to our team as soon as possible with the discount! Please note that we are unable to offer promotions outside of the dates listed for the promotion.

Retroactive Discounts

Order Help

Quality Assurance

How do I clean my ALOHA?

What is Splash-Proof®?

Is Keep It Light Nylon Splash-Proof®?

Are ALOHA Collection Splash-Proof® items waterproof?

When are new styles added to the website?!

Tote Types

Our Materials

Product Information

Can I change or cancel my order after placing it?

Can I update my address after placing my order?

Promotion & Sale Details

Gift Cards

Where is my order?

Gift Notes

House of ALOHA Community Program

Shipping Policy

What type of mail carriers do you ship with?

Having trouble with tracking?

Shipping & Delivery

What is the Frequent Flyer Program?

Do my ALOHA Miles (Points) expire?

How do I access my account if it says I don't exist?

What happens to my Miles if I return an order?

About our Program

How do I earn ALOHA Miles (points)?

I activated my Frequent Flyer account after placing my first order. Did I still earn ALOHA miles?

Can I earn ALOHA miles without purchasing anything?

Can I earn ALOHA Miles for my reviews?

Where are my ALOHA Miles for following ALOHA Collection on Instagram or Facebook?

Do ALOHA Collection gift cards count towards my Frequent Flyer rewards account?

Earning Miles

What can I redeem my ALOHA Miles for?

Can I redeem my miles in combination with a discount code?

Can I apply rewards points to sale items?

Redeeming Miles

Who is eligible for the Buddy Pass?

How do I use the Buddy Pass?

Buddy Pass

Frequent Flyer Program

Return Policy

Exchange Policy

Damaged Items

Return & Exchange Policy

Can I earn and use my Frequent Flyer Miles in store?

Can I return my online purchases in store?

ALOHA Store Locations

Shopping in Stores

Retroactive DiscountsUpdated 13 days ago