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Discount codes or coupons cannot be used in combination with other offers or promotions.&#xA0;Certain sales will allow an extra percentage off a sale order. When this offer is available, it will be shared on our website.&#xA0; HOA members cannot use Frequent Flyer Credits on orders.&#xA0;

Discount codes or coupons cannot be used in combination with other offers or promotions. Certain sales will allow an extra percentage off a sale order. When this offer is available, it will be shared on our website. HOA members cannot use Frequent Fl

Can I use discount codes or coupons on sale products?

Order Help

Quality Assurance

How do I clean my ALOHA?

What is Splash-Proof®?

Is Keep It Light Nylon Splash-Proof®?

Are ALOHA Collection Splash-Proof® items waterproof?

When are new styles added to the website?!

Tote Types

Our Materials

Product Information

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Price Adjustment Policy

I forgot to use my discount code. Can it be applied to my order?

Promotional & Sale Policy

Gift Cards

Gift Notes

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Holiday Shipping Timelines

Shipping Policy

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Shipping & Delivery

What changed about the program?

Why did my points expire?

What happened to the Points I earned after March 30, 2025?

Do I need to reapply to the program?

A New Era of Rewards is Here

What is the Frequent Flyer Program?

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About our Program

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I activated my account after placing my first order. Did I still earn Credit?

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Can I redeem my credits in combination with a discount code or promotion?

Earning and Redeeming Credits

Frequent Flyer Program

Return Policy

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Damaged Items

Are the bags on sale still covered under warranty?

What is “Free Returns + Package Protection” Coverage?

Are sale items eligible for return or exchange?

Return & Exchange Policy

Can I earn and use my Frequent Flyer Miles in store?

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ALOHA Store Locations

Do you offer in store pickups?

Shopping in Stores

Can I use discount codes or coupons on sale products?Updated a month ago