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<p>Gift cards can be used to purchase sale items. Make sure to enter the Gift Card information at checkout.&#xA0;</p>

Gift cards can be used to purchase sale items. Make sure to enter the Gift Card information at checkout.

Are gift cards valid for use on sale items?

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Quality Assurance

How do I clean my ALOHA?

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Is Keep It Light Nylon Splash-Proof®?

Are ALOHA Collection Splash-Proof® items waterproof?

When are new styles added to the website?!

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Product Information

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Price Adjustment Policy

I forgot to use my discount code. Can it be applied to my order?

Promotional & Sale Policy

Can I use discount codes or coupons on sale products?

Gift Cards

Gift Notes

Shipping Policy

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Shipping & Delivery

What changed about the program?

Why did my points expire?

What happened to the Points I earned after March 30, 2025?

Do I need to reapply to the program?

A New Era of Rewards is Here

What is the Frequent Flyer Program?

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About our Program

How do I earn Credit?

I activated my account after placing my first order. Did I still earn Credit?

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Can I redeem my credits in combination with a discount code or promotion?

Earning and Redeeming Credits

Frequent Flyer Program

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Damaged Items

Are the bags on sale still covered under warranty?

What is “Free Returns + Package Protection” Coverage?

Are sale items eligible for return or exchange?

Return & Exchange Policy

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ALOHA Store Locations

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Shopping in Stores

Are gift cards valid for use on sale items?Updated 16 days ago