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<p>Gift cards can be used to purchase sale items. Make sure to enter the Gift Card information at checkout.&#xA0;</p>

Gift cards can be used to purchase sale items. Make sure to enter the Gift Card information at checkout.

Are gift cards valid for use on sale items?

Order Help

Quality Assurance

How do I clean my ALOHA?

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Is Keep It Light Nylon Splash-Proof®?

Are ALOHA Collection Splash-Proof® items waterproof?

When are new styles added to the website?!

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Our Materials

Product Information

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Price Adjustment Policy

I forgot to use my discount code. Can it be applied to my order?

Promotional & Sale Policy

Can I use discount codes or coupons on sale products?

Gift Cards

Gift Notes

Holiday Shipping Timelines

Shipping Policy

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Shipping & Delivery

What changed about the program?

Why did my points expire?

What happened to the Points I earned after March 30, 2025?

Do I need to reapply to the program?

A New Era of Rewards is Here

What is the Frequent Flyer Program?

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When does my credit expire?

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About our Program

How do I earn Credit?

I activated my account after placing my first order. Did I still earn Credit?

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Can I redeem my credits in combination with a discount code or promotion?

Earning and Redeeming Credits

Frequent Flyer Program

Return Policy

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Damaged Items

Are the bags on sale still covered under warranty?

What is “Free Returns + Package Protection” Coverage?

Are sale items eligible for return or exchange?

Return & Exchange Policy

Can I earn and use my Frequent Flyer Miles in store?

Can I return my online purchases in store?

ALOHA Store Locations

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Shopping in Stores

Are gift cards valid for use on sale items?Updated a month ago