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Return PolicyUpdated 14 days ago

For all return inquiries please fill out this form here to receive our return address! You can review our return policy below: 

If you are not completely satisfied with your purchase you may return it back to ALOHA Collection within 30 days of your original purchase date unless purchased as part of a sale or promotion. Any items on sale or part of a sale are not available for return.

Please note the following:

  • We are not currently offering direct exchanges. Customers can return items for a refund and place a new order

  • Items must be unused and in original condition with original tags attached in order to be eligible for a refund

  • Online purchases can be returned by mail or in store at one of our ALOHA Collection Retail Locations

  • Shipping costs are non-refundable. 

  • Customers are responsible for all return shipping costs

  • Please allow 14-21 business days from the date we receive your returned merchandise for your refund to be processed. It may take an additional 3-5 business days for your bank to issue your refund.

  • Any products not purchased directly through ALOHA Collection cannot be returned or exchanged through ALOHA Collection

  • All Gift Cards are a final sale and cannot be exchanged for cash

  • Any product purchased at a warehouse sale or received free as part of a promotion is ineligible for return

ALOHA Collection reserves the right to refuse a refund/return if the items have any signs of wear, alterations, misuse, or damage. The customer will be responsible for the cost of the return shipment if the return is refused.


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