Return PolicyUpdated 14 days ago
For all return inquiries please fill out this form here to receive our return address! You can review our return policy below:
If you are not completely satisfied with your purchase you may return it back to ALOHA Collection within 30 days of your original purchase date unless purchased as part of a sale or promotion. Any items on sale or part of a sale are not available for return.
Please note the following:
We are not currently offering direct exchanges. Customers can return items for a refund and place a new order
Items must be unused and in original condition with original tags attached in order to be eligible for a refund
Online purchases can be returned by mail or in store at one of our ALOHA Collection Retail Locations
Shipping costs are non-refundable.
Customers are responsible for all return shipping costs
Please allow 14-21 business days from the date we receive your returned merchandise for your refund to be processed. It may take an additional 3-5 business days for your bank to issue your refund.
Any products not purchased directly through ALOHA Collection cannot be returned or exchanged through ALOHA Collection
All Gift Cards are a final sale and cannot be exchanged for cash
Any product purchased at a warehouse sale or received free as part of a promotion is ineligible for return
ALOHA Collection reserves the right to refuse a refund/return if the items have any signs of wear, alterations, misuse, or damage. The customer will be responsible for the cost of the return shipment if the return is refused.