**Sale Delays: Delivery windows can be impacted by processing and carrier delays. We cannot guarantee your order will be delivered in the standard 3-10 business day window. Please keep this in mind when placing your order. You will be notified once y

<div data-comp="Markdown" id="isPasted" style="margin: 0px; min-width: 0px;"><div style="margin-top: 0px; line-height: 22px; margin-bottom: 0px;">**Sale Delays: Delivery windows can be impacted by processing and carrier delays. We cannot guarantee your order will be delivered in the standard 3-10 business day window. Please keep this in mind when placing your order. You will be notified once your order has shipped! Orders ship free within the USA (Hawaii, Alaska, and the Mainland)*Please allow 3-10 business days for delivery.*Free standard shipping for orders within the USA (Hawaii, Alaska, and the Mainland). Offer valid for orders placed on July 3rd-8th. Delivery windows can be impacted by processing and carrier delays.International shipping is $35. Please allow 10-20 business days for delivery.&#xA0;Please note, orders received after 12pm will be processed the following day.</div></div>

Shipping Policy

Please email ALOHA@aloha-collection.com within 60 days of placing your order if there were errors in receiving your shipment. This includes orders that are lost in transit, delivered but not received, or damaged upon delivery.

Please email&#xA0;<a href="mailto:&lt;a data-fr-linked=">ALOHA@aloha-collection.com</a>&#xA0;within 60 days of placing your order if there were errors in receiving your shipment. This includes orders that are lost in transit, delivered but not received, or damaged upon delivery.&#xA0;

Deliveries

Fill out this form if you have any questions or concerns! 
Wholesale: sales@aloha-collection.com
Corporate gifting: sales@aloha-collection.com

ALOHA Collection

Shipping

Quality Assurance

What is the difference between Splash-Proof and Water-Resistant?

What is SPLASH PROOF?

Are ALOHA Collection Splash-Proof pouches waterproof?

What are ALOHA Collection Splash-Proof pouches used for?

What makes ALOHA Collection Splash-Proof pouches different?

Original Splash - Proof

Is Keep It Light Nylon Splash-Proof?

Keep It Light Nylon

The Carry-On Cooler Tote

The Packable Cooler

Coolers

Our Products

Cancellations

Retroactive Discounts

Address Updates

Pre-Orders

Order Questions

What is the Frequent Flyer Program?

Do my ALOHA Miles (Points) expire?

What happens to my ALOHA Miles if I make a return?

Can I use ALOHA Miles on sale items?

About our Program

How do I earn ALOHA Miles (points)?

I activated my Frequent Flyer account after placing my first order. Did I still earn ALOHA miles?

Can I earn ALOHA miles without purchasing anything?

Can I earn ALOHA Miles for my reviews?

Where are my ALOHA Miles for following ALOHA Collection on Instagram or Facebook?

Do ALOHA Collection gift cards count towards my Frequent Flyer rewards account?

Earning Miles

What can I redeem my ALOHA Miles for?

How do I redeem my ALOHA miles?

Can I redeem my miles in combination with a discount code?

Redeeming Miles

Who is eligible for the Buddy Pass?

How do I use the Buddy Pass?

Buddy Pass

Frequent Flyer Program

Return Policy

Exchanges

Damages

Return & Exchange Policy

Can I use my Frequent Flyer Miles in store?

Can I earn Frequent Flyer Miles with in store purchases?

Can I return my online purchases in store?

Can I purchase a Keep It Light Nylon product in stores?

ALOHA Store Locations

Shopping in Stores

How do I care for my ALOHA?

How do I care for my Keep It Light Nylon?

Care Instructions

Reversible Tote

Day Tripper Tote

Holo Holo Tote

Zipper Tote

Go-To Tote

Crossbody

Le Tour

Keep It Light Backpack

Keep It Light Weekender

Keep It Light Hip Pack

Bag Types

Mini Pouch

Small Pouch

Mid Pouch

Max Pouches

Cuties

Pouch Guide