Our quality promise does not include damage that occurs from normal wear and tear and which does not impair the functionality of the product as a splash-proof bag or any items that are over 2 years old.

<img src="https://attachments.gorgias.help/MNVgn6m38g71j8BO/hc/0l9dY2VBaB2rZkLp/2024042621-6494f8f2-651f-4ae5-86a3-298aa91a4201-quality%20assurance.png" style="width: 363px;" class="fr-fic fr-dib"> ALOHA COLLECTION was born out of a love for travel, adventure, and the ocean. We value friendship and community and consider our customers to be an extension of our &#x2BB;ohana. If your product does not hold up after your adventures, we would be happy to help! &#x1F33A;&#xA0;Our quality promise does not include damage that occurs from normal wear and tear and which does not impair the functionality of the product as a splash-proof bag or any items that are over 2 years old.

Quality Assurance

The technical material of our Splash-Proof items is waterproof but the zipper and seams are not watertight. The technical material of our Keep It Light Nylon collection is coated with Durable Water Repellent making these items water-resistant.

The technical material of our Splash-Proof items is waterproof but the zipper and seams are not watertight. The technical material of our Keep It Light Nylon collection is coated with Durable Water Repellent making these items water-resistant.

What is the difference between Splash-Proof and Water-Resistant?

Original Splash - Proof

Keep It Light Nylon

Coolers

Fill out this form if you have any questions or concerns! 
Wholesale: sales@aloha-collection.com
Corporate gifting: sales@aloha-collection.com

ALOHA Collection

Our Products

What is SPLASH PROOF?

Are ALOHA Collection Splash-Proof pouches waterproof?

What are ALOHA Collection Splash-Proof pouches used for?

What makes ALOHA Collection Splash-Proof pouches different?

Is Keep It Light Nylon Splash-Proof?

The Carry-On Cooler Tote

The Packable Cooler

Cancellations

Retroactive Discounts

Address Updates

Pre-Orders

Order Questions

What is the Frequent Flyer Program?

Do my ALOHA Miles (Points) expire?

What happens to my ALOHA Miles if I make a return?

Can I use ALOHA Miles on sale items?

About our Program

How do I earn ALOHA Miles (points)?

I activated my Frequent Flyer account after placing my first order. Did I still earn ALOHA miles?

Can I earn ALOHA miles without purchasing anything?

Can I earn ALOHA Miles for my reviews?

Where are my ALOHA Miles for following ALOHA Collection on Instagram or Facebook?

Do ALOHA Collection gift cards count towards my Frequent Flyer rewards account?

Earning Miles

What can I redeem my ALOHA Miles for?

How do I redeem my ALOHA miles?

Can I redeem my miles in combination with a discount code?

Redeeming Miles

Who is eligible for the Buddy Pass?

How do I use the Buddy Pass?

Buddy Pass

Frequent Flyer Program

Return Policy

Exchanges

Damages

Return & Exchange Policy

Can I use my Frequent Flyer Miles in store?

Can I earn Frequent Flyer Miles with in store purchases?

Can I return my online purchases in store?

Can I purchase a Keep It Light Nylon product in stores?

ALOHA Store Locations

Shopping in Stores

Shipping Policy

Deliveries

Shipping

How do I care for my ALOHA?

How do I care for my Keep It Light Nylon?

Care Instructions

Reversible Tote

Day Tripper Tote

Holo Holo Tote

Zipper Tote

Go-To Tote

Crossbody

Le Tour

Keep It Light Backpack

Keep It Light Weekender

Keep It Light Hip Pack

Bag Types

Mini Pouch

Small Pouch

Mid Pouch

Max Pouches

Cuties

Pouch Guide